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Thank you to all of the volunteer managers and leaders who joined us for training on July 22nd. Rick Lynch delivered an engaging all day workshop in which volunteer managers had the opportunity to work through challenges together and share great ideas. If you missed out on the handouts, you can access them here.
You can view photos from the event, taken by Alex Zealand on Flickr, here.
We would love your feedback on this event. Please complete the evaluation by Tuesday August 3rd if you have not done so already.
Below is some more information about each of the event sponsors and Rick Lynch:
Rick Lynch is the co-author of the book Volunteer Management, the best selling book in its field in the United States. His newest book is Keeping Volunteers: A Guide to Retention. Mr. Lynch is a Seattle-based management consultant who specializes in issues facing not-for-profit organizations. As a trainer, author, and coach, he helps managers create productive work places for both paid and unpaid staff. He has done volunteer management work shops in the United States, Canada, Australia, Britain, Ireland, Russia and Singapore. Each year, Mr. Lynch speaks at approximately 100 workshops, conventions and conferences throughout the world on topics related to volunteer management and leadership effectiveness.
Learn more at: http://www.ricklynchassociates.com/
The Northern Virginia Association of Volunteer Administrators (NVAVA) is a professional nonprofit membership organization for people committed to the effective involvement of volunteers in community programs and services. The purpose of NVAVA is to promote volunteer administration professionals, provide educational opportunities for volunteer professionals, increase networking, and increase awareness and cooperation among organizations utilizing volunteers.
Learn more at: http://www.nvava.org
Volunteer Fairfax: For more than 35 years, Volunteer Fairfax has been the heart of volunteering in Fairfax County. With a personal touch, the Center matches the skills and interests of volunteers and donors to the needs of local nonprofit organizations, helping to build a better community through service. Through a variety of programs and services, Volunteer Fairfax strengthens the capacity of its nonprofit members and offers meaningful volunteer opportunities for local citizens.
Learn more at: http://www.volunteerfairfax.org
Volunteer Arlington promotes civic engagement and active volunteer participation to meet local needs and enrich the lives of Arlingtonians. We welcome the opportunity to help you or your organization become more involved in the Arlington community.
Learn more at: http://www.arlingtonva.us/volunteer
Volunteer Alexandria‘s mission is to build a better community by inspiring and mobilizing people to volunteer.
Learn more at: http://www.volunteeralexandria.org
This blog post was originally published on the HandsOn Blog.
How fast does three years go by?
Three years ago I was joining AmeriCorps in hopes of getting training in the career of volunteer management.
In 2007, I was serving as an AmeriCorps member in northern Arizona and it was my responsibility to launch a volunteer program to help homebound seniors and disabled adults.
Just out of college with a history degree I found myself in charge of recruiting people, matching them with opportunities to serve, orienting and training them, as well as supervising and recognizing them.
I had jumped right into the volunteer management profession, without a single course in management.
Typical, I know.
It was my great fortune that Rick Lynch and Steve McCurley, co-authors of the best selling book on volunteer management and legendary for their training in the field, came to Arizona that year and presented a two-day training on volunteer management.
Over those two days we went through theory and practice on the soup to nuts of volunteer management.
Their insights about how people relate to one another, why people volunteer, and what the role of the volunteer manager is, were critical to my personal and professional development.
The binder I got that day has become my volunteer management bible which I carried with me through the next three years.
Jumping ahead in time to today; I am still in the field and now have the unique opportunity of bringing Rick Lynch to my new network of volunteer managers in the DC area.
I now work at Volunteer Arlington, a HandsOn Network Affiliate and we provide support to volunteer managers.
Having been in their shoes, I know how valuable it is to get the chance to participate in a well-designed and well-researched training with peers who are experiencing the same sort of challenges that are unique to this profession.
I am very excited about this training event and hope that it will serve as a key part of my peers’ professional development in the way that it did for me.
Volunteer Arlington, along with Volunteer Fairfax, Volunteer Alexandria, and the Northern Virginia Association of Volunteer Administrators are pleased to present Management 2011: Advanced Volunteer Management Training with Rick Lynch on Thursday July, 22, 2010 in Arlington, VA. Visit the website for more details.
During last month’s Arlington Alexandria Volunteer Manager’s Roundtable we encouraged participants to write on the paper table cloths.
Below are some insights that were not captured on the reporting back:
What defines a volunteer leader?
What does relationship with volunteer leaders look like?
Nurture volunteers – check in
Clearly defined tasks
Deadlines; action plan
setting boundaries – clear understanding of expectations between volunteers & staff
training of staff
modes of communication preferences
aware of time, volunteers have jobs / professions
Thank you to everyone who came out to today’s Online Volunteer Recruitment Training today. Didn’t make it? Check out the presentation here and let us know in the comments if you would like us to host another training or do some follow up on this topic.
Skill-based volunteerism is service by individuals or groups that capitalizes on personal talents or core business skills, experience or education. More and more, agencies are struggling to meet their bottom line in fact, a 2006 Deloitte/Points of Light IMPACT study indicated that:
This gap means that many agencies are missing out on a precious resource—the talent of individual volunteer leaders and corporate teams who can use their skills and products to increase the capacity and effectiveness of nonprofits. Skill-based volunteerism or SBV comes in all shapes and sizes it can include:
Volunteer Alexandria can help your agency seize the opportunity to leverage talent and engage businesses around their brand and core business. With information, research, and easy-to-implement tools, this training will help you build a strong Skills Based Volunteer program to meet your mission.
Presented by: Terry Campbell, Assistant Coordinator of Special Events and Public Safety, former Corporate Volunteer Program Manager with Volunteer Jacksonville, and Melinda Patrician, Executive Director of Volunteer Alexandria
When: Wednesday, April 14, 10:00am-Noon
Where: Volunteer Alexandria – 123 N. Alfred St, Alexandria VA 22314
Fee: $35
Register: Contact Jennifer Styles at 703-836-2176 or jstyles@volunteeralexandria.org
Are you looking to improve your recruitment of volunteers through online portals such as Volunteer Arlington’s Online Volunteer Connection and Volunteer Alexandria’s website?
Volunteer Arlington and Volunteer Alexandria are co-hosting a computer training this Wednesday for volunteer managers who would like to get their questions answered about making the most of online recruitment.
We promise to answer all of these questions and more at Wednesday’s session.
When: Wednesday, March 31 – 1-2:30 pm
Where: Computer CORE, 3846 King Street, Alexandria, VA 22302
Please RSVP to Jennifer Styles at (Ph) 703.836.2176 or by email.
These notes were taken at the March Roundtable and were written by individuals at each table. If you attended the roundtable and can fill in the gaps on what was talked about, please add your comments to this thread. If you were not present, but have comments or questions regarding Evaluation of volunteer leaders, please add your comments to this thread as well.
NOTES:
Use small group information seeking approach to evaluate volunteers as well as program.
Evaluate volunteer performance as well as your (volunteer coordinator) methods (are your efforts working?)
Have a focus group to talk about how things are going. It’s a way to air complaints that everyone will hear.
Evaluation and feedback
Annual surveys of volunteer program by staff and volunteers.
Ask questions with meaning to the volunteer’s task.
Document what volunteers are doing (work-wise)
Evaluation – individual, group
Identify tasks or responsibilities to be evaluated
Let volunteers help with data analysis.
Decide how long of a period for the evaluation (3 months, 6 months, 1 year).
How do you motivate the individual after the evaluation?
Surveymonkey – solicit input = buy in > long term volunteer, leader, advocate
These notes were taken at the March Roundtable and were written by individuals at each table. If you attended the roundtable and can fill in the gaps on what was talked about, please add your comments to this thread. If you were not present, but have comments or questions regarding Recognition of volunteer leaders, please add your comments to this thread as well.
NOTES:
Recognize volunteer leaders
Newsletter articles
Presidential volunteer service awards
Ask volunteers in initial interview how they want to be recognized
“Volunteer of the Month”
Thank you letters
Communicate your appreciation
Birthday cards
Thank you notes
Utilize higher recognition level – Obama’s volunteer recognition
Volunteer Appreciation Week
Involve volunteers with planning celebration
Birthday cards
Volunteer Awards
Do it! Do it often!
“Treat volunteer as staff” – offer volunteer career track (promotions)
These notes were taken at the March Roundtable and were written by individuals at each table. If you attended the roundtable and can fill in the gaps on what was talked about, please add your comments to this thread. If you were not present, but have comments or questions regarding Supervision of volunteer leaders, please add your comments to this thread as well.
NOTES:
Gain trust of followers
Setting boundaries
Find out how volunteer likes to receive information
Focus on relationships
Be a good listener
Ongoing personal interaction
Tailor communications to the way the volunteer likes to get it – eg. Phone calls vs. email
Have volunteers be volunteer leaders and supervise other volunteers
Learn about the people you lead
Have a “neighbor” concept to minimize passivity and enhance pro-activity…
Open & clear communication
Survey volunteers and ask how the program is going
Empower your volunteers
More effective communication with volunteers
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